Shipping policy

Delivery zones:

  • Metropolitan France
  • European Union (Schengen area)
  • USA

Delivery times:

  • Standard (France): 2 to 4 working days
  • Europe: 4 to 8 working days
  • USA: up to 10 working days

Carriers:

La Poste PRO Shipping with tracked letter or parcel with tracking

Shipping costs:

  • Free delivery for all single orders in Metropolitan France only
  • From 2 items, delivery costs in Metropolitan France and Europe (Schengen area) are calculated based on the order amount.
  • For the United States, shipping costs are also calculated based on the order amount.
  • The La Poste Pro Shipping service is selected for shipments due to the low costs, delivery is ensured to the home with a tracking number, and it also takes care of all customs formalities.

Order preparation:

  • Order shipped within 1 to 2 working days maximum.
  • The delivery time varies depending on the area (France 2 to 3 working days, Europe (Schengen area) up to 8 working days, and up to 10 working days for the USA).
  • Each order will receive a shipping confirmation via SMS with a tracking number (the phone number is required at the time of ordering to ensure shipment tracking).

Delivery to the United States:

We ship your orders to the United States using the La Poste PRO service, which delivers envelopes or packages to your home with a tracking number and all customs clearance formalities.

  • The euro to dollar exchange rate is applied at the time of order.

Estimated delivery time: up to 10 working days.

Customs fees and taxes: Thanks to American regulation (de minimis), no customs duties are generally applied to orders valued below 800 USD.In the rare case where duties or taxes are required by American customs authorities, they will be the responsibility of the customer and will be collected directly by the local carrier before delivery.